Privacy Policy

At Pelletier Senior Planning, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us via our website, SMS, email, or other forms of communication.

Information We Collect

• Contact Details: Name, email address, phone number, and mailing address.
• Form Submissions: Information provided when submitting forms on our site (e.g., Contact Us, appointment bookings).

How We Use Your Information

• Respond to Inquiries: Answer questions and provide requested services.
• Send Reminders: Notify you of upcoming appointments or changes.
• Marketing: Send promotional messages (only if you’ve opted in).
• Confirm Transactions: Deliver confirmation of bookings or service updates.
• Reengage Past Clients: Contact previous clients for follow-up.
• Billing: Deliver invoices and payment details electronically.

SMS Communications & Consent

By opting in, you agree to receive SMS messages from Pelletier Senior Planning, including:

• Appointment confirmations and reminders
• Promotional and service updates
• Transaction-related alerts

You may opt out at any time by replying "STOP" to any message. Message and data rates may apply.

Opt-In Methods Include:

• Checking the SMS opt-in box on website forms
• Selecting SMS consent when booking an appointment online
• Sending a keyword via text to our business number

Your Privacy Rights

• Opt Out: Stop receiving marketing messages by following provided instructions.
• Access or Correct Data: Request access or corrections to your personal data.
• Request Deletion: Ask us to delete your information, when applicable.

Cookies & Tracking

Our website may use cookies and similar technologies to enhance your experience. You can control cookie usage through your browser settings.

Contact Us

For any privacy-related inquiries or to exercise your rights, contact us at:

Pelletier Senior Planning
Farmington, CT
Phone: (860) 614-6900
Email: [email protected]